Thank you for subscribing to our newsletter.
Thank you - a member of the team will be in touch within 1 business day to set up your account. If you have any questions, please call us on 0844 249 9200.
Thank you for sending us your comments.

tm Educational Programme

Our educational programme is committed to helping you and your firm set the pace in conveyancing with current industry knowledge and advice from a variety of independent, expert speakers. With regular live and online sessions scheduled, you can either attend one of our live events or interact with us remotely from the comfort of your office through our programme of webinars.

Browse our programme of educational events below.

Property Workshop Exeter
Start Date/Time: 07 June 2017 9:30 AM
End Date/Time: 07 June 2017 12:00 PM
Location:  Sandy Park Conference Centre, Exeter, EX2 7NN
Summary

tmgroup are pleased to announce that they are continuing their series of Property Workshops this June, sharing brand new insights into “What Your Customers Really Want” across the South of England.

In partnership with Conscious Solutions and Shopper Anonymous, these free half-day events will focus on how every part of the conveyancing business, from website to premises to social media, could and should work together to reaffirm a firms credibility and reputation.

Agenda
Key insights and presentations include:

  • What do customers expect in 2017?
    Clare Yates – Senior Business Development Manager at tmgroup – will be sharing new research highlighting customers’ expectations and where there is room for improvement in the conveyancing service experience.
  • What is your website saying about you?
    Richard Dibbins – Digital Strategy Consultant at Conscious Solutions – will be focusing on the start of the customer journey, and how websites and social media can make an impact on both customers and prospects (for better or for worse).
  • Is your telephone manner costing you prospects?
    Local representatives from Shopper Anonymous (Jim Smith, Richard Knight and Rhian Huxtable) will be looking at the impact on customer experience for existing and prospect clients when contacting your conveyancing office, and how small tweaks to your telephone enquiries and other processes can make a big difference.

    If you have any questions, please contact Clare Yates on 07977 256748 or email c.yates@tmgroup.co.uk

Who Should Attend?
Conveyancers, solicitors
Speaker
Clare Yates – Senior Business Development Manager – tmgroup
Richard Dibbins – Digital Strategy Consultant – Conscious Solutions
Richard Knight & Rhian Huxtable – Shopper Anonymous
CPD Points Available: No
Free To Attend: Yes
Property Workshop Guildford
Start Date/Time: 08 June 2017 9:30 AM
End Date/Time: 08 June 2017 12:00 PM
Location:  Merrist Wood Golf Club, Guildford, GU3 3PB
Summary

tmgroup are pleased to announce that they are continuing their series of Property Workshops this June, sharing brand new insights into “What Your Customers Really Want” across the South of England.

In partnership with Conscious Solutions and Shopper Anonymous, these free half-day events will focus on how every part of the conveyancing business, from website to premises to social media, could and should work together to reaffirm a firms credibility and reputation.

Agenda
Key insights and presentations include:

  • What do customers expect in 2017?
    Clare Yates – Senior Business Development Manager at tmgroup – will be sharing new research highlighting customers’ expectations and where there is room for improvement in the conveyancing service experience.
  • What is your website saying about you?
    Richard Dibbins – Digital Strategy Consultant at Conscious Solutions – will be focusing on the start of the customer journey, and how websites and social media can make an impact on both customers and prospects (for better or for worse).
  • Is your telephone manner costing you prospects?
    Local representatives from Shopper Anonymous (Jim Smith, Richard Knight and Rhian Huxtable) will be looking at the impact on customer experience for existing and prospect clients when contacting your conveyancing office, and how small tweaks to your telephone enquiries and other processes can make a big difference.

    If you have any questions, please contact Clare Yates on 07977 256748 or email c.yates@tmgroup.co.uk

Who Should Attend?
Conveyancers, solicitors
Speaker
Clare Yates – Senior Business Development Manager – tmgroup
Richard Dibbins – Digital Strategy Consultant – Conscious Solutions
Jim Smith – Shopper Anonymous
CPD Points Available: No
Free To Attend: Yes
Property Workshop Bournemouth
Start Date/Time: 15 June 2017 9:30 AM
End Date/Time: 15 June 2017 12:00 PM
Location:  Vitality Stadium, Bournemouth, BH7 7AF
Summary

tmgroup are pleased to announce that they are continuing their series of Property Workshops this June, sharing brand new insights into “What Your Customers Really Want” across the South of England.

In partnership with Conscious Solutions and Shopper Anonymous, these free half-day events will focus on how every part of the conveyancing business, from website to premises to social media, could and should work together to reaffirm a firms credibility and reputation.

Agenda
Key insights and presentations include:

  • What do customers expect in 2017?
    Clare Yates – Senior Business Development Manager at tmgroup – will be sharing new research highlighting customers’ expectations and where there is room for improvement in the conveyancing service experience.
  • What is your website saying about you?
    Richard Dibbins – Digital Strategy Consultant at Conscious Solutions – will be focusing on the start of the customer journey, and how websites and social media can make an impact on both customers and prospects (for better or for worse).
  • Is your telephone manner costing you prospects?
    Local representatives from Shopper Anonymous (Jim Smith, Richard Knight and Rhian Huxtable) will be looking at the impact on customer experience for existing and prospect clients when contacting your conveyancing office, and how small tweaks to your telephone enquiries and other processes can make a big difference.

    If you have any questions, please contact Clare Yates on 07977 256748 or email c.yates@tmgroup.co.uk

Who Should Attend?
Conveyancers, solicitors
Speaker
Clare Yates – Senior Business Development Manager – tmgroup
Richard Dibbins – Digital Strategy Consultant – Conscious Solutions
Richard Knight – Shopper Anonymous
CPD Points Available: No
Free To Attend: Yes

: contact us

Time to switch to tm? Any burning questions?
Please get in touch using the form below or call us on 0844 249 9200