Thank you for subscribing to our newsletter.
Thank you - a member of the team will be in touch within 1 business day to set up your account. If you have any questions, please call us on 0844 249 9200.
Thank you for sending us your comments.

research

Research from tmgroup

Property market insight

Time spent learning is invested, not lost. That's why we've compiled an archive of reports designed to give you practical, implementable advice and insight from all corners of the property market: conveyancers, consumers, mortgage lenders and estate agents.


Protect and Survive: Risk and Cyber Security in Property
Published Summer 2017

'Protect and Survive' provides valuable insight into how solicitors and conveyancers perceive the cyber risks they face and how they think technology can be used to minimise those risks.

Learn:

  • Are law firms spending enough time and money protecting their best interests?
  • How threatened does the industry feel as a whole?
  • How are law firms (big and small) rising to the challenge?
Download

Home Moving Trends
Published Summer 2017

The Home Moving Trends survey is a comprehensive annual survey conducted by the Property Academy, in partnership with tmgroup, to provide insights and learnings for the property profession.

Learn:

  • How vulnerable your clients really are to 'Friday afternoon fraud'
  • Why communicating with your clients has never been more important
  • How often you should be contacting your clients to keep them happy
Download

Home Moving Trends
March 2016

Annual survey of more than 4500 consumers in partnership with the property academy, conducted December 2015.

Learn:

  • How home movers are looking for the human touch.
  • Know your worth - Why home movers aren't driven by low prices.
  • Why estate agents could be your route to higher revenue.
Download

Customer Service Home Truths
September 2015

A mystery shop study of 100 conveyancers.

Featuring 11 tips on how to improve your law firm's:

  • Online presence
  • Rapport building
  • Quoting and converting
  • Follow-up and aftersales service
Download

Home Moving Trends
January 2015

Annual survey of 4500 consumers in partnership with the property academy, conducted November 2014.

The largest barometer of home movers' sentiment, with their thoughts and experiences on:

  • Why they chose their conveyancer?
  • What makes home movers recommed their conveyancer?
  • Which aspects of service are most important to them?
  • How important price is?
  • What happens when you pick the cheapest conveyancer?
Download

eaHarmony – find your perfect match
October 2014

A survey of 50 estate agents which explores their relationship with conveyancers.

Discover:

  • How many partners are estate agents willing to have?
  • What do they find most attractive in a conveyancer?
  • How to increase your referrals from estate agents?
Download

Understanding lender attitudes to mortgage fraud
March 2014

Survey of Council of Mortgage Lenders (CML) members.

The survey revealed mortgage lenders attitudes towards conveyancers and what their role should be in the war on mortgage fraud.

  • What is the biggest risk to mortgage lenders?
  • What impact does this have on their relationship with the conveyancing profession?
  • Where in the transaction process will mortgage lenders crack down on compliance?
  • What can conveyancers do to help prevent mortgage fraud?
Download

Home Moving Trends
January 2014

Annual survey of 4500 consumers in partnership with the property academy, conducted November 2013.

The largest barometer of home movers' sentiment, with their thoughts and experiences on:

  • Why they chose their conveyancer?
  • What makes home movers recommend their conveyancer?
  • Which aspects of service are most important to them?
  • How important price is?
Download

: contact us

Time to switch to tm? Any burning questions?
Please get in touch using the form below or call us on 0844 249 9200