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Our compliments

We are committed to supporting our customers as they strive to meet their deadlines and please their clients, assured that our success feeds into their success.

Here are some examples of where we've helped you to deliver, and you've been kind enough to tell us about it.

"The client will love you forever. Thanks very much."

Compliment to Ben Fowler, Senior Customer Support Advisor, Helpdesk
"Many thanks for, once again, a very prompt response which will help enormously in us receiving our first of, hopefully, many orders from this new client."

Compliment to Bethany Allen, Customer Support Advisor
"Thank you for this and for all your assistance and chasing over the last two days. Much appreciated"

Compliment to Laura Jaques, Team Leader
"Thank you very much indeed for managing to persuade the Council to process this search so quickly."

Compliment to Chris Walsh, Customer Support Advisor, Business Support
"Thanks for preparing and sending this through so quickly"

Compliment to Luke Parmenter, Operations Support Administrator, Search Choice Processing
"Thanks for all your help on this one, excellent service"

Compliment to Bethany Allen, Customer Support Advisor
"Thank you very much for your help with this one"

Compliment to Ben Fowler, Senior Customer Support Advisor, Helpdesk
"Many thanks for your excellent customer service"

Compliment to Jenny Peabody, Senior Customer Support Advisor, Helpdesk
"Laura, thank you for all your help with this one. The fee earners are very impressed with the speed this came back"

Compliment to Laura Howard, Senior Customer Support Advisor, Support
"Thank you very much for all your help on this one. Much appreciated."

Compliment to Bethany Allen, Customer Support Advisor
"Many thanks for all your effort."

Compliment to Laura Howard, Senior Customer Support Advisor, Support
"You are a brilliant person, thank you so much you are a star."

Compliment to Laura Howard, Senior Customer Support Advisor, Support
"Chris has been receiving very high praise from my team. They always get off the phone smiling when they have spoken to him. They love him. Sounds like he has a fantastic, positive phone manner."

Compliment to Chris Walsh, Customer Support Advisor, Business Support
"Thank you so much Laura. As always, you are such a help to us!"

Compliment to Laura Jaques, Team Leader
"Thank you for coming back to me so quickly. That is fantastic, thank you so much for all of your help Laura."

Compliment to Laura Howard, Senior Customer Support Advisor, Support
"Many thanks for all your help Nigel. You really helped with the time pressure!"

Compliment to Nigel Bishop, Senior Commercial Services Advisor
"Just a brief note to thank you again for all your efforts with this search. We received the result this morning! Fantastic."

Compliment to Chris Walsh, Customer Support Advisor, Business Support
"Just to pass on a big thank you to the Helpdesk. We met with two of our customers yesterday and both were very complimentary about the overall service from tm, especially Helpdesk. They consider our customer service (both face to face and over the phone) to be a major selling point that sets us apart from our competitors."

Compliment to Helpdesk, from the Sales team

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