Artificial intelligence (AI) represents the most significant driver of change today in legal services. Natural language processing (NLP), and generative AI systems are already capable of performing tasks that once required hours of legal research or document review. Chatbots and AI-powered research platforms are digesting thousands of case law precedents, statutes, and regulations to provide relevant information in seconds.
But the key to successful use of this technology is in identifying how it can be put to use alongside your human team, to enable them to concentrate on higher value work and delivering great service and guidance to customers.
With AI forming a key part of tmGroup’s forward plan, our Chief Commercial Officer Jonathan Stebbings, explains how this stands to change how you manage conveyancing transactions in the near future:
There has been some- understandable – nervousness about the implementation of AI in the legal space, an industry which has been built on the value of human intelligence and experience.
But implemented correctly, AI shouldn’t be seen as a threat to this. By automating repetitive, low-value tasks, like contract analysis, due diligence and compliance checks, it clears space for quality service and analysis, with your fee earners freed up to focus on customer support, negotiation and strategy. Predictive analytics tools can forecast the outcomes of litigation based on historical data, enabling lawyers to advise clients with greater confidence and precision.
Data Insights Automation
For conveyancing, AI will be able to handle the repetitive and time-consuming task of reading and extracting key data from documents such as:
Using NLP, it will be possible to identify, extract, and structure key details like:
This can then be compared against firm precedents or lender requirements in seconds, reducing manual review time from hours to minutes.
Implementing the right AI tools will help your team to spot patterns and red flags across your past transactions and apply that learning to current cases. For example:
This enables proactive action, allowing you to warn your clients earlier or take corrective steps.
Smart Contracts and Collaboration
Smart contracts – self-executing contracts with the terms directly written into code – reduce the need for intermediaries, minimize the risk of disputes, and ensure greater transparency.
In real estate they stand to dramatically cut down on paperwork and accelerate even the most complex transactions, while new platform technologies that tmGroup are continually researching and actively investing in are focused on delivering secure, immutable, time stamped documentation that is fully verifiable.
This means your conveyancing team, partners, and your CTO can act with confidence that they are meeting regulatory compliance and security requirements.
AI is now able to schedule meetings, summarise case files and data insights and draft routine legal documents so that workflows become less siloed and fragmented.
Practice Knowledge Management is now much more about enabling better data-driven decision-making, tracking patterns in data insights, legal precedents, and potential compliance gaps. This intelligence helps inform legal strategy and strengthens the alignment between legal functions and commercial business objectives and AI has a powerful role to play here in helping your firm measure performance, optimise resources, and demonstrate the value you bring to clients and stakeholders.
Balancing Automation with Human Action
With every innovation in legal technology, there must be a hand on the tiller that steers the right course to overcome ethical and regulatory challenges. As tools become more autonomous, issues around data privacy, algorithmic bias, liability, and accountability become ever more important.
In adopting AI, solutions providers and firms themselves must look to dovetail it with human interventions that are governed by professional conduct rules and privacy regulations and ensure that automation doesn’t lose sight of the customer and their individual circumstances.
Partners and CTOs must calibrate their technology strategies, conveyancers and fee earners must balance the automation of routine tasks with employing their own valuable expertise and experience, and crucially stakeholders across the business must know how to interpret, and act on, and query AI-driven data insights.
And let’s not lose sight of the fact that, with all exciting benefits that technology can offer, soft, human skills like adaptability, creativity, and emotional intelligence will remain critical, particularly as client expectations shift toward more personalized and responsive legal services.
Conclusion
While the profession remains rooted in critical thinking, advocacy, and ethical practice, technology is augmenting the capabilities of legal professionals in transformative ways. Those who embrace these tools and integrate them into their practice will not only work more efficiently, but they will also deliver more value, agility, and insight in an increasingly complex legal environment.
The legal workplace of tomorrow will be defined by its ability to innovate, adapt, and serve with both precision and empathy and those firms who embrace this change now can be expected to reap the benefits in the longer term.
tmGroup and The Future of Conveyancing
Here at tmGroup, we are pushing the boundaries of what is possible. To be able to collaborate, streamline workflow administration and create better efficiencies, while delivering powerful property data insights is at the heart of our mission.
We are busy delivering new enhancements for our clients across the whole conveyancing process, whether quotation, client onboarding, property data analysis and completion submissions.
We have exciting developments to come, so to find out more call us on 0800 840 5571 or contact us for more information.
Chief Commercial Officer
tmGroup
