In September 2008, TM conducted a programme of research in conjunction with Central Law Training (CLT).
As a leading provider of online property searches, we are aware that many firms have had to substantially change their procedures to comply with the new regulations. The aim of the project was to help us to understand the extent of the impact of the 2007 Money Laundering Regulations on our customers.
While there is no doubt that money laundering is a real threat to the UK and international economy, we are aware that some solicitors and conveyancers are finding that the burden of compliance is having a negative impact in terms of time involved in staff training, higher costs of administration and a potentially negative impact on the client experience.
Our research demonstrates that the legal profession views the introduction of the new regulations in 2007 in a positive light, with 63% of respondents considering them as necessary.
Firms have embraced the need to train all members of staff and 83% of firms are confident that their anti-money laundering systems pick up any fraudulent or suspicious activity.
Despite the seriousness of the threat and the investment in training, the majority of firms continue to validate the identity of clients with methods that do not fully comply with the new regulations.
Over 65% of firms still rely upon a visual check of photo ID and utility bills as their only method of identification, and are therefore falling short of 'best practice' and exposing themselves to the penalties outlined in the legislation.
Our report provides clear and practical guidance to enable firms to comply with Law Society and Joint Money Laundering Group guidelines.
View: TM's AML - Best Practice Guide View brochure: Anti Money Laundering
Over half of the Top 50 commercial conveyancing practices in the country rely on our commercial services.
57% of respondents said they would be most likely to trust a solicitor to prepare the pack, and 70% said they would rely on their solicitor to interpret the information
It's simple and what's more, it's the same process you already use for all your cases.
With access to over 870 qualified Home Inspectors, TM can offer you a fixed price residential EPC for any property of any size in England and Wales.
What's more, you can refresh the HIP at any time. So as the searches arrive your client can view the latest version and you stay compliant with minimum effort.
View brochure: Home information packs
Preparing, processing and managing all the searches for a portfolio is time consuming and usually involves several secretaries, paralegals and a partner.
Instant online cover for all residential property transactions.
TM is able to provide a comprehensive range of policies to cover against any potential problems including known risks. Using our secure online system will enable you to order and issue a fully underwritten policy in minutes at any time of the day or night.
First Title is committed to providing a comprehensive range of policies to address any issue relating to residential title.
TM Group has developed a comprehensive range of services to give conveyancers and their staff a simple and efficient way to manage and order property searches online.
we never have to worry if someone is away, anyone in the office can access any case and its search reports and status at any time.
40% of negligence claims are due to a manual process that allows searches to expire.
with all the records we have to keep now, it is a real help to know that TM will automatically archive all our case reports and that we can easily recall them whenever we need to.
having our own templates on the system makes it really easy to order the searches we prefer. It's much quicker now and we know we are maintaining a consistent service.
TM made sure the changeover process was really simple – it was clear they knew what we needed and the support was excellent.View brochure: Residential Services
| 200 Delta Business Park | Swindon | Wiltshire | SN5 7XD | |||||
| Tel: 0844 249 9200 | |||||
| Email: helpdesk@tmgroup.co.uk | |||||
TM Group (UK) Limited comprises: |
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TM Property Searches Limited |
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TM Search Choice Limited |
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Company numbers: |
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| TM Group (UK) Limited: | 05278187 | ||||
| TM Property Searches Limited: | 03775703 | ||||
| TM Search Choice Limited: | 05281723 | ||||
| VAT Number: | 864415221 | ||||
| National Sales Manager | Carole Marsden | 07977 256 718 | |||
| North West | |||||
| Regional Account Manager | Carole Marsden | 07977 256 718 | |||
| Client Services Manager | Paula Oakley | 07977 256 892 | |||
| North East | |||||
| Regional Account Manager | Paul Bradley | 07977 256 717 | |||
| Client Services Manager | Kirsty Watson | 07977 256 843 | |||
| Wales & West Midlands | |||||
| Regional Account Manager | Anneliese Lewis | 07977 256 887 | |||
| Client Services Manager | Alex Harvey | 07977 256 890 | |||
| East Midlands & East Anglia | |||||
| Regional Account Manager | Andrew Lallis | 07977 256 783 | |||
| Client Services Manager | Alex Harvey | 07977 256 890 | |||
| West London, City of London & Commercial | |||||
| Regional Account Manager | Jon Horton | 07977 256 760 | |||
| Client Services Manager | Jane Greathead | 07977 256 886 | |||
| South West | |||||
| Regional Account Manager | Paula Ratcliffe | 07977 256 284 | |||
| Client Services Manager | Sarah Spillings | 07977 256 781 | |||
| South East | |||||
| Regional Account Manager | Julie Hinton | 07977 256 780 | |||
| Client Services Manager | Jane Greathead | 07977 256 886 | |||
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The site looks much better and easier to use. You can see where everything is.
Clearer and looks easier to use - quicker as well. Highlights all the key information and looks easier to set up a new case too.
Some useful new features to help with search ordering and file housekeeping.
I find the website quick and easy to use and it is a great benefit to our firm.
Our professional IT trainers have detailed knowledge of conveyancing practices and processes and have developed training courses to address relevant issues.
Every training session is customised to reflect the area of conveyancing and technical competence of the users involved.
Based at our head office and available from 8am to 6pm, the Helpdesk team work hard to provide an excellent service to our customers. Whether it's general assistance or an urgent request, we will support you and proactively manage as much on your behalf as possible to reduce any impact on your daily workload.
TM Group, which includes TM Property Searches and TM Search Choice, is an established search technology company committed to providing a cost effective online report service for everyone involved in buying and selling property.
Our website makes it easy for you to order all the searches and reports you need for any property in England or Wales. The service includes:
• Official local authority searches direct from the local authorities via our hub
• A wide range of personal searches
• Integral risk management tools
• A comprehensive range of environmental & flood reports
• Instant Client ID checks and Title Insurance
• Dedicated training and support
Working closely with our suppliers means we can help keep the process simple. Our simple 'pay as you go' system is quicker, easier and more cost effective for everyone. Having our own local authority hub allows us to order official searches direct from the Local Authority and deliver them to you electronically. This offers the most cost effective and efficient solution for everyone.
TM has spent many years developing robust and reliable systems that will handle large volumes of searches every day. And, because all the work is carried out at our head office in Swindon, we are able to respond quickly to the changing needs of the industry. Working in partnership with TM gives you and your clients a real commercial advantage. Whatever your requirements, TM can help you access and manage the information you need to provide excellent service for your clients.
However experienced you or your team are, you will find it easy to start using the TM website. We’ll give you all the training you need to make the best of the system., and you’ll have your own Account Manager and access to our experienced helpdesk, for advice or guidance at any time.
