Allen & Harris save time and impress clients with new sales progression tool

Designed to speed up transactions, reduce fall-through rates, and help you to win more business, mio is a sales progression and communication tool created by property experts for property experts.

Here Jamie Wallace, Sales Negotiator from Allen & Harris in Stoke Gifford (Bristol) shares how mio has not only helped to save him time, but has also made a great first impression on clients and helped win new business.

Estate Agents traditionally waste a lot of time piecing information together 

Lack of visibility and poor communication creates stress and uncertainty across the length of the property chain. It also wastes a lot of time, as Estate Agents juggle phone calls, emails and multiple databases to piece together the information needed to progress the sale.

As Jamie Wallace comments; “Before using mio, it was very time-consuming to gather the information I needed about each property chain. Particularly when I needed to find out something specific, such as whether the buyer further up the chain had ordered their searches, and would have to make phone calls, leave voicemails and wait to hear back.”

mio allows everyone connected in the chain to see the whole picture 

Powered by tmgroup, mio builds on nearly 20 years’ experience in streamlining the property transaction to address the communication challenges that typically slow down the home buying and selling process.

With tools and features designed to increase transparency of the chain, as well as branch productivity, mio offers Estate Agents a smarter way to manage the home buying process;

• Key notes and contacts digitised and stored in one place

• Integrations to mitigate rekeying of data and help automate the chain building

• Streamlined sales progression with data feeds from conveyancers, lenders and surveyors

• Centralised communications

• Certainty that your messages have been safely delivered and read

All of these features (and more!) empower branches to see the whole picture, so they can identify potential issues and delays in the chain – and help their transactions get moving.

As Jamie Wallace comments; “With mio, it is quick and easy to understand what is happening across the chain and where I need to prioritise my efforts to help my transactions get moving. It’s great. I no longer have to waste time making phone calls and sending emails for the latest updates, I can just look at my screen and the information I need is right there. It’s a really useful tool.”

Homemovers are always interested in mio and receiving updates to their smartphone

mio also improves the property transaction for buyers and sellers, providing a great talking point and a competitive edge for Estate Agents as they bid for new listings, as Jamie Wallace comments; “mio is a really good marketing tool and helps us to make a great first impression. When we’re talking to potential new clients, they are always interested in mio – especially when we tell them that they’ll be able to check updates on their smartphone as the sale progresses.”

With quick and easy access 24/7 at their fingertips, in-app messaging, as well as regular updates, tasks and reminders, homemovers benefit from a flexible, proactive approach to their move – that also reduces the number of chasing calls to their Estate Agent and Conveyancer.

Jon Horton, Product Director – mio comments:

“Slow sales progression pushed fall-through rates up to a 10-year high earlier this year, making it even more important that we took the initiative to improve the home buying process. Traditionally agents like selling but see sales progression as an administrative burden that often gets overlooked. mio removes the burden with a simple intuitive design, and helps improve communication and transparency across the property chain – it’s fantastic to see that Jamie Wallace and the Allen & Harris team are reaping the benefits as early adopters with happy customers.” 

About mio

Powered by tmgroup, mio is a sales progression and communication tool created by property experts for property experts. It speeds transactions forward, reduces fall-through rates, and helps estate agents win more business.

For more information, visit or call us on 0800 840 5577

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