Case study: Integration success creates significant time savings for Wolferstans Solicitors
Thanks to an integration supported by tmgroup, a leading property data and technology provider with over 20 years’ experience, Plymouth-based law firm, Wolferstans Solicitors, has benefitted from significant time savings, as Arash Dinari, Head of Commercial Property – Wolferstans Solicitors comments:
“Our commercial property team has been working with tmgroup since February 2020. Thanks to their time-saving technology, we’ve significantly reduced the admin time per transaction, and this has helped our team work far more efficiently. Not only that, but the service has been fantastic. We’ve been so impressed, we’re now rolling out across our residential property team too.”
Initially drawn to tmgroup by their strong reputation for excellent service levels, Wolferstans’ commercial property team quickly started embracing tmgroup as a trusted business partner; empowering the tm team to deliver key operational changes to help save them time – including full integration with their existing Case Management System provider (DPS Software). This pivotal change has helped Wolferstans to streamline their processes and reduce admin time on conveyancing tasks, and so free up more time for delivering fantastic customer service to their clients.
Rolled out in collaboration with Wolferstans and DPS Software, tmgroup were able to complete the full integration with minimum disruption. This allowed Wolferstans to embrace the benefits of tmconvey – including ordering searches at the click of a button and having the search results returned automatically into their CMS – whilst continuing to use their chosen Case Management System, and so saving further time by not having to retrain their staff. All of which has reduced rekeying and double entry and amounted to hundreds of hours saved across the year.
As Joel Swann, Business Development Manager at tmgroup comments: “All conveyancers want to save time – and our innovative technology allows them to do just that. It’s fantastic to be working in partnership with Wolferstans and to see our tmgroup/ DPS Software integration already making such a positive difference to their overall business efficiencies.”
For further information, please contact Joel Swann, Business Development Manager at tmgroup, via Joel.Swann@tmgroup.co.uk or call 07483 155862.
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