“"I have required to use the Plans Service offered by Property Searches Scotland on numerous occasions and have found Gavin Glover to be nothing short of exceptional in his knowledge, understanding of Registers of Scotland’s requirements and also his attention to detail.”
A relatively new function within Property Searches Scotland – some would say one of our best kept secrets – is our Plans department.
Customer feedback provided through recent surveys indicated that an extension to our service to provide assistance to customers when dealing with complex plans matters would be very welcome.
We are nothing if not responsive to customer feedback, and we quickly identified and recruited an experienced Senior Plans Officer from Registers of Scotland with the remit to create a new team to provide customers with this service.
Since joining the business in 2019, our new Plans department led by Gavin Glover have assisted many customers with a variety of complex enquiries relating to interpretation and submission of plans.
A typical case for our Plans department will be a query in respect of a plan to be submitted to the Keeper. Who better to provide advice on the criteria that will be applied than an experienced individual that used to perform that role at Registers of Scotland?
When an instruction is received, it is allocated to a member of the team who will provide a bespoke and personalised service according to your specific requirements. The team will provide advice on the suitability of a plan or description for registration purposes – identifying and resolving any risks or concerns, including any conflicts with the cadastral map.
The team are also skilled in the preparation of Deed Plans and can assist with a variety of general enquiries relating to Plans Reports, Deed Plans, mapping and other registration matters.
This service continues to receive outstanding feedback from customers:
Elaine McKinnon, O’Hares Solicitors:
“I have required to use the Plans Service offered by Property Searches Scotland on numerous occasions and have found Gavin Glover to be nothing short of exceptional in his knowledge, understanding of Registers of Scotland’s requirements and also his attention to detail. I recently had to use the Plans Service for the sale of a property in a rural location which was still recorded on the Sasine Register. The actual property formed part of a larger estate title and there had been numerous parts sold off over the years and Gavin helped me piece together a plan like a jigsaw, ultimately ending up with a plan that accurately reflected the occupied extent, including common areas, garden ground, driveway and a random drying green situated nowhere near the actual property, with necessary servitude rights of access shown on the plan. The end result was that the buyers obtained good title to a property with a deed plan that was spot on (the other only registered title on the land has a plan that does not even closely resemble the layout). Great job done and happy clients!”
Gary Somers, MacPhee & Partners:
“I really appreciate the service provided by Gavin Glover of Property Searches Scotland. His knowledge and experience of Land Registration and how the Land Register itself operates has been absolutely crucial in assisting me recently with a case involving relatively complex titles. Gavin is very personable and has provided a high quality of service to my Firm, coming back to us on complex points quickly and with very detailed responses. I would have absolutely no hesitation to recommend Gavin to any of my colleagues if they were dealing with similar issues.”
Tracy Milligan, McCusker Cochrane & Gunn Solicitors:
“I used Gavin Glover at Property Searches Scotland when, what I thought was going to be a standard Plans Enquiry, turned out to be problematic. The plans to the sasine deeds were of such poor quality that it was doubtful a clear plans report could be obtained. Gavin identified the problem before the request was submitted and provided a number of suggestions on how to solve matters and get the sale over the line. He was very helpful and obliging and, very importantly, pro-active in meeting the needs of the case. I wouldn’t hesitate to recommend him or his department.”