tmgroup are pleased to announce that they have reached yet another key milestone with their tmconnect consumer portal, and now have over 1,000 consumers registered.
All registered consumers are benefitting from using a secure portal, which allows them to track the milestone progression of their house sale or purchase, as well as complete online forms and manage other important documents with their property lawyer as part of the conveyancing process.
With cyber crime being regularly reported by the media, the emphasis around managing and sharing documents in a secure portal has become increasingly important.
The current adoption rate by consumers is over 50% and is expected to grow substantially over the course of 2017 and beyond.
It is also promising to see that it only takes on average 2.5 days for a buyer to respond and register, and just 3.9 days for a vendor to register.
This contrast is not considered unusual, as it is reasonable to expect a vendor to wait until a buyer has been found.
Portal technology will help to change consumer behaviour, as it will enable the vendor to complete important documentation in advance of finding a buyer, and thus help to speed up the overall process.
Reaching 1,000 consumers marks an exciting milestone for tmconnect, and the future of conveyancing practices.
Jon Horton, Account Director – tmconnect, comments:
“This is a fantastic milestone for tmconnect and a great example of the tmgroup vision ‘to streamline the property transaction for the benefit of all’ in action.
It is great to see that the current adoption rate by consumers is over 50% and I look forward to seeing this grow substantially over the course of 2017 and beyond, as well as the positive impact this will undoubtedly have on overall transaction.”
tmgroup responds to calls for improved customer experience in property transactions with a new Consumer Portal