Useful resources : Transparency rules

We’ve pulled together links to some useful resources, so you can double-check your team are prepared for the new transparency rules. 

Solicitors Regulation Authority

• Price transparency

A concise overview of the transparency rules can be found here, alongside a handy infographic of “price transparency at a glance”. 

https://www.sra.org.uk/solicitors/resources/transparency/transparency-price-service.page

• Getting a Digital Badge

The new Transparency Rules require all regulated firms to display the SRA digital badge on their website.

You can find out more information about the badge and how to add it to your website here:

https://www.sra.org.uk/solicitors/resources/transparency/digital-badge.page

• Publishing complaints procedure

Notes and guidance on providing information about your own complaints process can be found here, alongside suggested text:

https://www.sra.org.uk/solicitors/guidance/ethics-guidance/Publishing-complaints-procedure.page

Council for Licensed Conveyancers

CLC have an “Informed Choice” section on their website, where you can find rules and guidance documents, as well as support materials including; 

A cost template

https://www.clc-uk.org/wp-content/uploads/2018/09/180924-Cost-estimate-templates-FINAL.pdf

Answers to “Frequently Asked Questions”

https://www.clc-uk.org/lawyers/informed-choice/informed-choice-frequently-asked-questions/ 

• Service information example text

https://www.clc-uk.org/lawyers/informed-choice/service-information-example-text/

Bold Legal Group 

You may have also seen an update in a recent BLG bulletin about opinion, obtained by Burcher Jennings, being offered to BLG members at a discounted price of £150.00 plus VAT.

This is well-written, practical advice on how to meet the new rules.

Please get in touch with Rob Hailstone directly on rh@boldgroup.co.uk to find out more. 

The Law Society 

• Practice Note

The Law Society have also published a practice note, offering support to solicitors in deciding how to comply with the new requirements of the transparency rules.

https://www.lawsociety.org.uk/support-services/advice/practice-notes/price-and-service-transparency/