“I really like the fact that the team are easily accessible and deal with any issues in a fast and efficient manner.”
The ease of access to help from people working on the customer service side of things. always happy to help and Alex is brilliant and always helpful!
April Lancaster at Tinsdills Solicitors
The speed with which we receive documents back, and how our queries are dealt with. Also, when you ring you speak to somebody who can help rather than fobbed off with a call centre and people taking messages.
Jackie Wilcox at Gamlins Solicitors LLP
I really like the fact that the team are easily accessible and deal with any issues in a fast and efficient manner.
Jenn Campbell at Collyer Bristow LLP
The website is easy to operate. We can liaise easily with the team. The TM team understand Roythornes needs for searches and what is required.
Stefanie Gosling at Roythornes Limited
The website is very easily navigated and when I have had to contact the service team they have been very friendly and helpful.
Amy Philbin at Letchers
The site is easy to navigate, and ordering searches is easy. Every time that I made a call, I have been able to speak to someone who has always been incredibly helpful and has dealt with my query efficiently. I would like to thank Alex Jackson within your team who always goes above and beyond to assist in any query that I may have. Alex is an asset to your team, I can always rely on her to assist me.
Laura Haughton at Tinsdills Solicitors
The ease of obtaining information. Also the communication is really good, if there are any queries they are dealt with very quickly.
Danielle Conley at Rebecca L Faret Solicitors
How fast and easy the searches are and how incredibly helpful all the staff are at TM. They are problem solvers every time!
Bronte Stothard at Freeths LLP
The team deal with any enquiries fast and efficiently and the team are always super friendly.
Helen Fenton at Donaldson Dunstall
Customer Services is always very helpful and willing.
Helen Grimes at Bevan Brittan
Everything is straight-forward. If I have a problem I telephone, if the team can’t help immediately they always come back to me and Alex is and has always been brilliant.
Claire Johnson at Graham Withers & Co
Ease of communication and all round service. Recently I asked for a local search to be expedited and your helpdesk and my contact (Alex Jackson) were excellent in providing this 2 weeks ahead of schedule.
Lee Pointon at A H Brooks and Co.
I can rely on tm to resolve issues, large or small, and keep me up to date on progress with that. Friendly people when I call to discuss issues.
Claire Lane at CMS Cameron McKenna Nabarro Olswang LLP